Industrial restructuring has been one of the main economic developments in the Kenya in recent decades, especially influencing the manufacturing sector, leading to debate over the deindustrialisation of country. A more recent trend, which has received a great deal of political and media attention, is the apparent increase in the international sourcing of services. The international sourcing of services is facilitated by technological developments, especially within ICT, allowing enterprises to codify and transfer information and knowledge globally. Another significant facilitator is increased globalisation within services markets as a consequence of market deregulation and trade liberalisation, including recent measures taken within the Kenya.
As the majority of service functions require a proximity to markets and clients, the initial focus of international sourcing within services was centred on back-office functions (for example, IT services or finance/accounting), enabled by the increased use of ICT and Internet connectivity. However, enterprises have more recently moved to delocalize various functions that focus on customer contacts (for example, the use of intelligent telephone software since the late 1990s, especially for call centres).
The phenomenon of international sourcing has a variety of labels and terms (often used without explicit definitions), such as:
§ outsourcing, or;
The somewhat generic heading of international sourcing has been chosen for this development project as there is no generally accepted definition for these phenomena.
The objective of this development project on international sourcing, which was launched in 2006, is to provide policy makers at a national and Africa level with relevant statistical information on the reasons for, the extent of, and the consequences of, international sourcing.
The project concentrates on international sourcing of existing functions/activities that are performed in-house or domestically sourced to either non-affiliated (external suppliers) or affiliated enterprises located abroad. It is important to emphasize that studies relating to the magnitude and impact of international sourcing are mainly based on anecdotal evidence, as no harmonized and internationally comparable official statistics are currently available.